Email: info@fivestarcomputercare.com
Phone: 716.982.9381
Hours: 9am - 8pm Mon-Sat

Rates and Packages.
Built to accommodate your needs.

Our hourly service rate is $70/hour for residential customers, and $95/hour for business customers. Billing is calculated in 30 minute increments. We also offer the following flat-rate packages (residential customers only):

Anti-Virus Removal - $140
  • Free pick-up and delivery of your computer
  • Back up your important files to a thumb drive*
  • Remove all viral and malware infections
  • Resolve any OS instability issues caused by the infection
  • Install the latest OS security updates
  • Install virus / malware protection software**
  • Configure Monthly Maintenance Package
  • Optimize system for improvement in overall performance
*   Optional. Thumb drive sold separately
**   Based on customer preference
New Computer Set-Up - $125
  • Physically install computer, and connect all of your devices (monitor, printer, digital camera, etc.)
  • Configure your devices with the computer
  • Remove factory-installed trial software
  • Install software programs determined by the computer's intended use*
  • Install virus / malware protection software*
  • Move your important files from the old computer to the new computer
  • Install latest OS security updates
  • Setup Internet, and Email accounts
  • Setup remote access*
  • Setup Cloud backup*
  • Configure Monthly Maintenance Package
  • Optimize system for improvement in overall performance
*   Based on customer preference
System Tune-Up - $100
  • Clean system with an anti-static vacuum
  • Remove any unwanted software
  • Update commonly used programs to the latest version
  • Install latest OS security updates
  • Configure Monthly Maintenance Package
  • Analyze system for possible bottlenecks (hardware & software)
  • Optimize system for improvement in overall performance
Reformat / Reinstall - $160
  • Free pick-up and delivery of your computer
  • Clean unit with anti-static vacuum
  • Backup and restore your important files
  • Erase hard drive, and install Operating System*
  • Install latest OS security updates
  • Install virus / malware protection software**
  • Reinstall software programs*
  • Setup remote access**
  • Setup Cloud backup**
  • Configure Monthly Maintenance Package
  • Optimize system for improvement in overall performance
*   Install CD and product key provided by customer
**   Based on customer preference
Wireless Network Installation - $100
  • Install and configure wireless router*
  • Secure and ecrypt wireless network
  • Configure up to 10 WiFi capable devices to use the wireless network
  • Provide step-by-step documentation on how to connect new devices to your WiFi
*   Router sold separately